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Questions & Answers

What is BioThane®?

It is a polyester webbing with a PVC coating that makes it more durable, waterproof, easy to clean, and smell resistant.

 

Why is BioThane® better than leather?

BioThane is more durable, cleanable, stronger, and easier to maintain than leather. It is also readily available in different colors.

What color of BioThane® do you offer?

Currently we offer the 31 standard colors of BioThane and will offer limited edition colors in the future.

Is BioThane chew proof?

Nothing is “chew proof.” Just like with all dog products if a dog is left unsupervised, they will be able to chew through it. However, with that said BioThane is tough and will hold up to a lot. We have had a few very “chewy” dogs that were left alone with our products (during the testing phase), and yes they chewed on the products a lot, but the products were still usable. (Not as pretty but still functional.)

 

Do BioThane Coated Webbing products contain Latex?

No.  BioThane does not contain Latex

 

How do I clean BioThane?

Warm water and soap usually work well. You also can dab with a small amount of rubbing alcohol.

 

What type of Rivets are used?

All rivets used are solid stainless steel to ensure the strongest connections possible.

 

Are your products tested?

All of our product designs are tested by multiple local dog professionals to include dog trainers, groomers, animal control officers. This helps to ensure our products will work for a variety of different people and dogs.  
 

If I want a completely custom product, can you make it?

Absolutely! We have had multiple customers that have had an idea for what they wanted, and we were able to sit down and discuss what they wanted and how to make it. If we already have the needed material then we can come up with a design, price, and make it for you. If we need to order the material then there will be a delay, but we are still happy to do it. We love making custom products for our customers, because we know that you will be getting something that fit your needs.

 

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If you are not seeing the answer to the question you have, please feel free to contact us. We are happy to answer any questions. Also, if you have feedback, ideas for products, thoughts on improvements, or even complaints please let us know.  

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