TERMS & CONDITIONS
Welcome to Magically Dunn Dog. By accessing or using this website, you agree to the following Terms and Conditions. Please read them carefully before using our site or placing an order.
General Information
This website is owned and operated by Magically Dunn Dog. Throughout the site, the terms “we,” “us,” and “our” refer to Magically Dunn Dog.
By visiting this site and/or purchasing products from us, you agree to be bound by these Terms and Conditions, along with any policies referenced on this website.
We reserve the right to update, change, or replace any part of these Terms and Conditions at any time without prior notice.
Products and Services
Magically Dunn Dog offers handcrafted custom dog gear and accessories, including but not limited to:
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BioThane leashes
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Long lines
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Slip leads
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Crossbody leashes
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Puppy ID collars
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Accessories and related products
Because many products are handmade and custom-made to order, slight variations in color, hardware, sizing, or appearance may occur.
We make every effort to display product colors accurately, but actual colors may vary depending on monitor and device settings.
Custom Orders
Many of our products are customized based on selections made by the customer, including colors, hardware, lengths, widths, and configurations.
By placing a custom order, you acknowledge that:
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You are responsible for reviewing all order details before checkout
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Custom products may not be eligible for return or exchange
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Processing times may vary depending on order volume and product complexity
We reserve the right to refuse or cancel any order at our discretion.
Pricing and Payment
All prices are listed in U.S. Dollars (USD).
Prices, product availability, shipping rates, and promotions are subject to change without notice.
Payment must be completed before orders are processed or shipped.
Payment Methods
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Credit Cards
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Debit Cards
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PayPal
Shipping
Processing and shipping times may vary depending on product type and order volume.
Once an order has been shipped, Magically Dunn Dog is not responsible for delays caused by shipping carriers, weather, lost packages, or incorrect shipping information provided by the customer.
Customers are responsible for ensuring shipping addresses are entered correctly at checkout.
Returns and Exchanges
Due to the custom nature of many products, custom orders are generally non-refundable and non-returnable unless there is a defect or error caused by us.
If you experience an issue with your order, please contact us within 7 days of delivery.
We may request photos or additional information before determining a resolution.
Product Use and Safety
Our products are designed for use with dogs; however, no dog product is indestructible.
By purchasing and using our products, you acknowledge that:
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You are responsible for determining whether a product is appropriate for your dog
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Dogs should always be supervised while using our products
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Regular inspection of gear for wear and damage is recommended
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Magically Dunn Dog is not responsible for injuries, damages, or losses resulting from misuse, improper fit, chewing, pulling behavior, or failure of worn/damaged equipment
Use of our products is at your own risk.
Limitation of Liability
To the fullest extent permitted by law, Magically Dunn Dog shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our maximum liability shall not exceed the purchase price of the product involved.
Privacy
Your use of this website is also governed by our Privacy Policy.